Healthcare systems today face a dual challenge: data overload and staffing shortages. Healthcare generates approximately 36% of the world’s digital data (Thomason, Big Tech, Big Data and the New World of Digital Health, 2021), while nearly 100,000 nurses left the workforce during the COVID-19 pandemic (National Council of State Boards of Nursing, 2023). The GE HealthCare Command Center technology integrates data from various hospital systems to provide real-time operational insights, addressing these challenges with documented results across multiple health systems. Duke Health, utilizing the Command Center’s AI-powered analytics for resource allocation, reduced bed assignment times by 66% and created capacity for 500 additional patients annually without facility expansion (GE HealthCare Command Center Outcomes, 2025). Children’s Mercy Kansas City implemented the Command Center’s patient flow algorithms, subsequently decreasing 24-hour admission waits by 86% and cutting avoidable inpatient days by 24% within seven months, creating capacity for 300 more Medical-Surgical patients (GE HealthCare Command Center Outcomes, 2025).
The Queen’s Health Systems, operating six hospitals including Hawaii’s busiest emergency department, provides a compelling case study in operational improvement through centralized monitoring. They partnered with GE HealthCare to implement a Command Center focused on inpatient flow called the Aukahi Center, which enabled hospital leaders to monitor operations in real time across all facilities. Within six months, they achieved a 0.7-day reduction in patient length of stay (GE HealthCare Command Center Outcomes, 2025). This improvement occurred without expanding physical infrastructure, demonstrating enhanced efficiency in resource utilization.
As Jason Chang, President and CEO of The Queen’s Health Systems, noted: “There’s no one solution that will solve patient flow. A patient may have been waiting three hours for a MRI, but the order hasn’t been entered yet. This can lead to inefficiencies that result in an extra day at the hospital” (Becker’s Healthcare, 2025).
Other healthcare organizations have documented similar improvements by leveraging the Command Center’s data visualization and predictive analytics capabilities: Humber River Health decreased emergency department boarding times by 23% and increased estimated discharge date documentation compliance by 58% (GE HealthCare Command Center Outcomes, 2025); Deaconess Health System utilized the Command Center’s bed management tools to increase annual patient volume by 2,000 year over year without additional resources (GE HealthCare Command Center Outcomes, 2025). These results address critical industry challenges, including Emergency Department boarding affecting up to 30% of patients in certain hospitals (JAMA Network Open, Trends in Emergency Department Boarding and Associated Outcomes in the United States, 2023). To access the complete research with detailed case studies, implementation methodologies, and operational frameworks that could benefit your organization, download the full document today.
